PAYTEK Solutions Power Pay's Voice Response Unit. The Ultimate Collection Agent.

One of the newest features of PAYTEK Solution's Power Pay service allows your customers pay you by telephone. Our Virtual Collection Agent; Voice Response Unit (VRU) never sleeps and quickly serves your customers 24 hours a day, 7 days a week, 365 days a year. The VRU can cut your labor costs by reducing the number of calls your customer service reps have to handle. Yet, if a customer has a problem, they can zero out to your customer service rep to solve the problem.

It's easy to set up and lets you receive payments anytime of the day or night. Customers may pay by check, debit card or credit card. If you do not have a merchant account, PAYTEK Solutions can provide your business with a merchant account for credit card processing. Check payments are processed through the ACH network and may be verified through a separate database for account status.

Your customers only need their account information and a password or the last four digits of their social security number to access the system. We can provide call scripts for your reps and your VRU and can help you educate your customers on the VRU, the Ultimate Collection Agent.